the information we collect;
how we use that information;
how this information is shared;
other useful issues associated with privacy and security.
The information we collect
When you use our services, we collect the following types of information:
Information you provide us:
We collect information about you during the account registration process for any of our services. This information may include, but is not limited to, your name, mailing address, email address, telephone number, credit / debit card details, and any other details that may be required of you for registration and / or continuation. use of our services.
We may also collect information from you if you request information or assistance from customers or members.
Additional information collected:
We may also collect the following information:
name, contact details and message if you want to contact us or participate in a survey, contest or promotion;
details such as traffic information, location data and other communication data (including IP address and browser type) collected by you using the services;
device information, including the identified unique device;
pages visited and content viewed, links and buttons accessed, URLs visited before and after using our service. For more information about cookies and how to manage them, see our Cookies Policy;
your response to marketing campaigns from us or through third parties, ie opening / clicking on such emails;
details about your profile on social networks (name, profile photo and other information you provide us) when you connect to or contact us through an account on a social network;
derived information, based on the profiling activity (see below);
information from third party databases, in order to comply with our legal and regulatory obligations.
Third party and public sources Not all personal information we hold about you will always come directly from you.
We may also collect information from third parties, such as our partners, service providers and public websites (ie social networking platforms), in order to comply with our legal and regulatory obligations, to provide services that we consider of interest, to help us maintain the accuracy of the data and to provide and improve services.
Collection of cookies
How we use this information
We process personal information for the following purposes related to services and business activities:
Account setup, verification, and management:
We use personal information, such as your name, email address, phone number, and your device information, to set up and manage your account, provide technical and customer support, and training, the verification of your identity, the processing of payment information and the transmission of important information about your account and services. The above processing is necessary for us to provide you with our services according to the terms and conditions. We may also use personal information to implement our terms and conditions.
Marketing and events:
Subject to any preferences you have expressed (if applicable), we use personal information to send you marketing and event-related communications on various platforms, such as email, phone, text messages. , direct email, online, or otherwise. We will do this during your relationship with us and, if we do not receive further instructions from you, for a reasonable period of time after the relationship has ended, to inform you of the products, services, promotions and special offers that We think you might be interested. If we send you an email or a marketing SMS, it will contain instructions on how you can opt out of these marketing communications in the future. You can also manage your information and update your marketing preferences by accessing the "My Account" page when you sign in to your account. Please wait no more than 48 hours for the processing of any changes you make to your marketing preferences to be fully processed. Please note that even if you opt out of receiving marketing emails, we may still send you important information about services related to your accounts and subscriptions. Most browsers and applications also allow you to control your notification settings.
Please see your browser / application settings for full details. From time to time, we will send you marketing materials that may be of particular interest to you. These marketing messages will provide you with information about the products, services, promotions or active offers that we provide to you. Unless we use your personal data for marketing purposes based on your prior written consent and subject to Any disclaimer preferences you make known to us regarding electronic direct marketing communications, we process your personal data for marketing purposes, as appropriate, for the purpose of our legitimate interests to promote our products and services.
Surveys and opinion polls:
If you choose to participate in a survey or opinion poll, any personal information you provide may be used for marketing or market research purposes in accordance with our legitimate interests.
Legal and regulatory obligations:
We may be required to use and retain personal information for legal and compliance purposes, such as the prevention, detection, or investigation of a crime or fraud. We may also use personal information to meet our internal and external audit requirements, for information security purposes and as we deem necessary or appropriate: (a) under applicable law, which may include laws of outside your country of residence; and (b) to respond to requests from courts, law enforcement agencies, regulatory agencies and other public and governmental authorities, which may include such authorities outside your country of residence.
We may be required to use and retain personal information to prevent loss and to protect the rights, privacy, security or property of ourselves or others, in accordance with our legitimate interests.
How this information is shared Within the G.B.P. Dental SRL:
G.B.P. Dental SRL may use and share the information you provide and other information it holds about you for the following purposes:
Account setup, verification and management;
Marketing and events;
Legal and regulatory obligations.
Third party service providers and our partners:
From time to time, the group may retain trusted third parties to process your personal information to provide us with services, including information technology, payments, marketing, data analysis, research and surveys. As part of our agreements with our partners, we may be required to share your information for the purpose of calculating commissions and benefits.
Third parties for legal reasons:
We will share personal information where we deem it necessary, such as:
To comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside your country of residence;
In the event of a merger, sale, restructuring, acquisition, joint venture, assignment, transfer or other disposition of our business, assets or shares, in whole or in part (including in connection with any bankruptcy or similar proceedings);
To protect our rights, users, systems and services.
Under the General Data Protection Regulation, as a data subject, you have a number of rights, which are detailed below. Some of them apply only in specific situations and are qualified in certain respects by derogations from data protection legislation. We will inform you in our response to your request if we rely on any such derogations.
Access to personal data:
You have the right to request a copy of the personal information we hold about you. If you wish to make such a request, please see the contact section for information on how to contact us.
You must include appropriate information to identify yourself and any other relevant data that will reasonably help us fulfill your request. Your request will be processed as soon as possible.
Correction of personal data:
You can ask us to rectify or correct any personal data that we process about you and that is incorrect. We provide you with account settings and tools to access the information associated with your account.
Right of withdrawal of consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent.
To unsubscribe from marketing communications, you may use the unsubscribe link included in the marketing communications you receive from us.
Right of deletion:
You can ask us to delete your personal data when there is no good reason to continue processing. This right applies only in certain situations, not being a guaranteed or absolute right.
Right to data portability:
This right allows you to obtain your personal data, which you have provided to us with your consent or which we have needed to provide you with our products and services, in a format that allows you to transfer that personal data to another organization. You may have the right to ask us to transfer your personal data directly to the other organization, if this is technically feasible.
Right to restrict the processing of personal data:
In certain situations, you have the right to request us to suspend the processing of your personal data. When we suspend the processing of your personal data, we will continue to allow you to store your personal data, but for any further processing of this information you will need your consent, subject to certain exceptions.
Right to object to the processing of personal data:
You have the right to object to our use of your personal data which are processed on the basis of our legitimate interests. However, we may continue to process your personal data, despite your opposition, when there are legitimate reasons to do so or when we need to process your personal data in connection with any legal action.
Rights related to automated decision-making and profiling:
You have the right not to submit to a decision based solely on automated processing (without human involvement) when that decision has legal effect or otherwise significantly affects you. This right means that you can ask us to involve one of our employees or representatives in the decision-making process. We are satisfied that we do not make automated decisions like this.
How to contact us
For any requests related to your personal information or any of the above rights, please contact us in one of the following ways:
By mail: G.B.P Dental SRL, Str. Palanca Nr.2, Romania;
Filing a complaint
If you are not satisfied with the way we handle your personal data, you have the right to lodge a complaint with your local data protection authority.
Other useful issues associated with data privacy and security keeping
We retain personal data for as long as we reasonably need it for legal and commercial purposes. Please note that in certain situations, we may be required to keep your information for an indefinite period. We will take all necessary measures to ensure that the confidentiality of the information is maintained for as long as it is kept.
We recognize that online security and data protection is a vital area for all of our customers, so it's important to us that you trust the security of your personal details before registering an account. We are committed to using security measures to protect your information against access by unauthorized persons and to prevent accidental or unlawful processing, disclosure, destruction, loss, alteration and damage. Our technology security solutions are very advanced and regulated by a solid framework. Our approach focuses on risk prevention. To help us with this, we use pseudonymization and encryption whenever possible to reduce the impact of any possible accidents. Because the security of certain communications over the Internet is not fully ensured, we cannot guarantee the security of the information you disclose using your Internet connection. You accept the inherent security implications of using the Internet, and G.B.P. Dental SRL and TDSA will not accept any responsibility for any direct, consequential, accidental, indirect or punitive losses or damages arising from such a situation.